About Us ...who we are, what we do, and how we can help you.

1. Company Mission

"To provide our customers with the UK's first dedicated Internet china matching service for discontinued patterns. We aim to offer customers replacement or additional items of china, porcelain and pottery to match their existing tableware, teaware and dinner service patterns which are no longer in production. These items are offered at reasonable prices, accompanied by impeccable service."

2. Who are we?

Lost Pottery are a family business operating from North Yorkshire in England, delivering china throughout the country and world-wide. The hunt for pieces of porcelain in early 1999 led to establishing the discontinued china and pottery matching service in order to aid other people in their search for obsolete designs. "The service seems to be very popular, particularly with people trying to replace a piece of tableware from discontinued designs. With many manufacturers having as many as 100 current patterns at any one time, plus those that have gone out of production, the list is endless."

3. What do we do?

We endeavour to match customers china and pottery designs, which in most cases are patterns which have been discontinued many years ago. "We aim to replace items from people's dinner, tea and tableware services, which get broken, Its that dreaded situation, when the dinner service you got as a wedding present many years ago, loses a plate, or tea cup in the course of the Christmas festivities. It can't be bought directly from the manufacturer anymore, because its been out of production for years." We aim to replace these items, or allow customers the opportunity of expanding their incomplete collections, both from our existing stock and from our contacts and searches.

4. How do we do this?

We are able to match customers' designs from the wide stock range we hold, as well as from our contacts across the country. When we have the design a customer is looking for, we confirm price and delivery details, usually by e-mail or telephone, and dispatch the items within a couple of days. Items can be shipped both within the UK, by Royal Mail for small items, or Parcel Force for larger shipments; and Internationally as well.

5. How to use our website

New to our website? Not a problem. We've designed the site to be as user friendly as possible, whilst maintaining a comprehensive level of information. Use the white links across the top of the screen to enter the right section of the site, and then follow the links down the left hand side.

If you are looking to match a cup, plate or other item for your china set, click 'Are you Buying?' from the top of the screen, and then follow the directions. Here you will find information about china matching and an introduction to how our service works. You can search for your chosen manufacturer and selected design, and receive up-to-date information on designs we have in stock.

If you can't find the pattern you are looking for, this does not necessarily mean that either we haven't got it, or we can't get it for you! We have a large selection of stock, not all of which is featured on our web-site; and we acquire new stock on a daily/weekly basis. Use the 'Search' link to notify us of the design you are looking to match.

We also buy china and pottery designs, particularly those on our 'Wanted List'. If you are looking to sell your china, click 'Are you Selling?' from the top menu and follow the directions. Designs we are actively seeking are displayed on our wanted list, or you can complete the on-line form, 'Send Enquiry' for other designs.